Engagement
Utilization Advisory Retainer
Monthly office hours and async review so product decisions stay grounded in workspace activity evidence.
Who it is for
Product groups that already ran an assessment and want ongoing interpretation support
What you leave with
Steady second opinion on utilization trends and release impact questions
Included
- Two hours of scheduled office hours per month
- Async review of one utilization brief or release hypothesis
- Written notes after each month
Not included
- Full re-assessments (quoted separately)
- On-call incident support
Process
-
Align
Set monthly questions and cadences.
-
Advise
Hold office hours and review materials you send.
-
Close
Summarize decisions and open questions each month.
Preparation
Share a standing channel for materials and calendar preferences in KST.
Constraints
Retainer starts after an initial assessment or equivalent prior work.