Engagement
Workspace Activity Review
Focused study of how practitioners move through their day inside your tool—sessions, idle gaps, and handoff moments.
Who it is for
Teams who need clarity on session shape and daily rhythm before redesigning navigation or onboarding
What you leave with
A narrative of typical workspace days with annotated friction and opportunity points
Included
- Activity pattern synthesis across roles you define
- Session timeline sketches for common jobs-to-be-done
- Findings brief and one stakeholder walkthrough
Not included
- User recruitment or moderated interviews at scale
- Implementation of tracking code
Process
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Frame
Define roles and the jobs you care about most.
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Review
Examine activity samples and correlate with known support themes.
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Brief
Deliver a concise activity brief with suggested next measurements.
Preparation
Provide role definitions and any existing session or event summaries.
Constraints
Best suited when you already collect some activity signal; we can advise on gaps if data is thin.